Shipping & returns


We offer free in-store pickup (during normal business hours). If you're in the Winsted, CT area, we'd love to see you!

Other shipping options:

  • Orders $35 and up qualify for free ground shipping. All items in your order must be eligible for free shipping. Note that oversized items (inflatable paddleboards, docks and kayaks) incur an additional $50 cost.
  • Ground shipping for orders under $35 is $5.95 for orders up to 10 lbs, and $15.95 for orders 10 - 100 lbs.
  • Rush shipping is available for $10.95 for packages up to 25 lbs, or $35.95 for packages 25 to 100 lbs.

We ship to addresses in the United States of America.

Shipping Timeframes

You're excited about your new gear, apparel and toys - we understand! Weekday orders of in-stock items are shipped within 24 hours. Weekend orders of in-stock items are packaged up over the weekend and are on their merry way to you by no later than Monday morning. In the case of extenuating circumstances, you will be notified if your order will ship outside these general windows.

If you are in the Winsted, CT area, you can choose to pick your goodies up in store.

We appreciate the opportunity to serve you!

Refund / Return Policy

Original sales receipt must accompany returns. Returns are accepted for exchange or refund within 30 calendar days after delivery of the product. At our sole discretion between 30 and 180 calendar days, we will offer an exchange or store credit. Items must be in new, unaltered and unused condition, and be in their original packaging. If any products have a different return policy time period other than 30 days, the time period will be noted in the product's description. Custom or personalized orders are not eligible for return.

If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for a refund. We will pay return shipping on items received from us that you did not order, or that are defective. Contact us at or (860) 238-4466.
Refunds are contingent upon inspection of item(s) once we receive it.

We ask that you contact us within 30 days if you intend to return any item. Items returned to us after 30 days and without contacting us will not be refunded.