We offer free in-store pickup (during normal business hours) on any order. If you're in the Winsted, CT area, we'd love to see you!
Other shipping options:
We ship to addresses in the United States of America.
You're excited about your new gear, apparel and toys - we understand! Weekday orders of in-stock items are shipped within 24 hours. Weekend orders of in-stock items are packaged up over the weekend and are on their merry way to you by no later than Monday morning. In the case of extenuating circumstances, you will be notified if your order will ship outside these general windows.
If you are in the Winsted, CT area, you can choose to pick your goodies up in store.
We appreciate the opportunity to serve you!
Refund / Return Policy
Original sales receipt must accompany returns. Returns are accepted for exchange or refund within 30 calendar days after delivery of the product. At our sole discretion between 30 and 180 calendar days, we will offer an exchange or store credit. Items must be in new, unaltered and unused condition, and be in their original packaging. If any products have a different return policy time period other than 30 days, the time period will be noted in the product's description. Custom or personalized orders are not eligible for return.